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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Self

Joseph Self

April 15, 2025

5  out of  5
rating by Joseph Self
"Amy was great and helped me get the copys i needed. Very easy to talk ."
We responded:
"Thank you, Joseph, for sharing your experience! I'm happy to hear that Amy was able to assist you and that you found her easy to talk to. If you have any more questions, feel free to reach out."
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Wally B.

April 10, 2025

5  out of  5
rating by Wally B.
"I seldom write reviews but because of the positive experience I recently had with Amy Sanders I feel she should receive the recognition she deserves. Amy is a professional who will go the extra mile to serve her clients. Her follow-up and responses are immediate and in a friendly manner. She deserves 10 stars in my book."
We responded:
"Thank you, Wally, for sharing your experience! I'm happy to hear that Amy made such a positive impact with her dedication and prompt service. It's wonderful to know she went the extra mile for you. If you ever need further assistance, don't hesitate to reach out."
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Cynthia Frazier

April 7, 2025

5  out of  5
rating by Cynthia Frazier
"Casey was very courteous and helpful with renters/auto insurance."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm glad to hear that Casey was courteous and helpful with your renters and auto insurance needs!"
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Kelli Williams

April 7, 2025

5  out of  5
rating by Kelli Williams
"I called the agency this morning needing a document right away. Amy Sanders answered the call. She was professional and polite. Before I could hang up, I received an email with my document attached. Thank you so much, Amy, for your prompt service. TRULY EXCEPTIONAL!!!"
We responded:
"We really appreciate you taking a moment to share this, Kelli! It’s rewarding to know that Amy was able to step in quickly and get you what you needed without delay. Her professionalism and quick follow-through are things we value every day. Thank you for your positive feedback. "
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Hana K

April 7, 2025

5  out of  5
rating by Hana K
"I highly recommend Casey to anyone looking for a reliable and knowledgeable insurance agent. I was impressed by Casey's professionalism and extensive knowledge about home insurance policies. My experience with State Farm has been nothing short of excellent!" Thank you. Hana K."
We responded:
"Thank you so much, Hana, for your wonderful recommendation! I'm delighted to hear that Casey's professionalism and expertise made such a positive impact on your experience with us. We truly appreciate your trust in our team and are here to assist with any future insurance needs you may have."
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Lane Burkholder

April 3, 2025

5  out of  5
rating by Lane Burkholder
"Kressa was helpful and professional in assisting me with all my insurance scheduling needs. No complaints!"
We responded:
"Thank you, Lane, for sharing your experience! I'm happy to hear that Kressa was able to assist you with your insurance scheduling needs in a helpful and professional manner."
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Lauren Friely

March 31, 2025

5  out of  5
rating by Lauren Friely
"Casey was wonderful! I'm moving from out of state into an apartment complex and was in need of renters insurance. He answered all my questions and was very knowledgeable."
We responded:
"Thank you, Lauren, for sharing your experience! I'm happy to hear that Casey was able to assist you with your insurance needs and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out. Welcome to your new home!"
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Lori Kelly

March 27, 2025

5  out of  5
rating by Lori Kelly
"Nathan’s service was excellent. Highly recommend."
We responded:
"Thank you, Lori, for your wonderful feedback! I'm glad to hear that Nathan provided excellent service. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out."
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April Justice

March 24, 2025

5  out of  5
rating by April Justice
"When I went into state farm that day and met up with Casey,I was very stressed that day! He reassured me I was in good hands and he was gonna take care of me. Not only did he take care of me he was so kind to me.Answered all my questions! My very good friend told me all about state farm said he has been with them for years and never had a complaint! A few weeks after I signed up with them they personally called me and asked me how I was doin? Made me feel cared for! Casey really made me feel at ease when leAving the office I highly recommend Casey at state farm!!!!!!!"
We responded:
"Thank you, April, for sharing your experience! I'm glad to hear that Casey was able to provide the reassurance and care you needed during your visit. It's wonderful to know that our follow-up call made you feel valued. We truly appreciate your recommendation and are here for any future questions or needs you may have."
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Chris Allen

March 21, 2025

5  out of  5
rating by Chris Allen
"Jonathan and his team are great to work with. Amy is very quick and thorough with any of my requests!!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm glad to know that you find working with our team enjoyable. Amy's dedication to being quick and thorough is truly appreciated, and we're grateful to have her on our team. If you ever need anything else, feel free to reach out!"
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Darius Goff

March 21, 2025

5  out of  5
rating by Darius Goff
"Amy is awsom,. helped me with a Marine policy at a great price, would highly recommend."
We responded:
"Thank you, Darius, for sharing your experience! I'm glad Amy could assist you with your Marine policy and find a great price. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Sarah McD

March 21, 2025

5  out of  5
rating by Sarah McD
"I highly recommend this agency and my agent Casey. Moving can be stressful and Casey has been so helpful. He is great communication and is extremely patient. I highly recommend this agency,be sure to ask for Casey!"
We responded:
"Thank you, Sarah, for your wonderful recommendation! I'm glad Casey could assist you during your move and provide the support you needed. It's great to know his communication and patience made a difference. If you need further assistance, feel free to reach out anytime!"
Profile photo of Kailey Jackson

Kailey Jackson

March 19, 2025

5  out of  5
rating by Kailey Jackson
"Nathan Frizzelle was extremely helpful and did a great job in assisting me in setting up renter's insurance and new auto insurance since I was out of state. It was quick and easy and he was extremely communicative. I highly recommend working with Nathan!"
We responded:
"Thank you, Kailey, for sharing your experience! I'm happy to hear that Nathan was able to assist you effectively with setting up your different insurance policies. It's great to know the process was smooth and communicative. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Iesha age

March 18, 2025

5  out of  5
rating by Iesha age
"Amy Sanders was amazing to work with. She answered all of my questions and got me taken care of in a timely manner."
We responded:
"Thank you, Iesha, for sharing your experience! I'm happy to know that Amy was able to assist you effectively and answer all your questions. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
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Maria Surratt

March 14, 2025

5  out of  5
rating by Maria Surratt
"Amy Saunders did a great job helping me figure out car insurance for me and my kids through State Farm. I’m very happy about the new policy and the reduced rates we were able to get."
We responded:
"Thank you, Maria, for sharing your experience! I'm happy to know that Amy was able to assist you in finding the right insurance for you and your kids. It's great to hear that you're satisfied with the new policy and the reduced rates. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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jojo1148

March 14, 2025

5  out of  5
rating by jojo1148
"I would like to recommend and thank agent Kressa O’Connor for the wonderful help she gave me in obtaining my insurance coverage. Thank you Kressa for your kindness and helpful knowledge in helping me. You are 5 stars!"
We responded:
"Thank you so much for your recommendation and kind words about Kressa! I'm delighted to know she provided you with such helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Angie Mullinix

March 14, 2025

5  out of  5
rating by Angie Mullinix
"Spoke with Amy Sanders this morning about home owners ins for my daughter & her family. She was very informative and took the time to explain to me what all my daughter would need to start the policy. Highly recommend asking for her when calling as she took the time to answer all my questions and I didn’t feel rushed through the process."
We responded:
"Thank you, Angie, for sharing your experience! I'm happy to hear that Amy provided you with such informative and patient service. It's wonderful to know she took the time to address all your questions without making you feel rushed. If you need any further assistance or have more questions, feel free to reach out to our office anytime."
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Autumn Gardner

March 11, 2025

5  out of  5
rating by Autumn Gardner
"Casey Marshburn is my boyfriend and I’s insurance agent we went through for our renters insurance. He made the whole process super easy and was very helpful. I highly recommend him to anyone looking for insurance!"
We responded:
"Thank you for your wonderful feedback, Autumn! I'm happy to hear that Casey made the process of getting your insurance easy and helpful for you and your boyfriend. Your recommendation means a lot to us. If you ever need assistance or have any other questions, feel free to reach out!"
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Alison Lister

March 7, 2025

5  out of  5
rating by Alison Lister
"Patiently answered all my questions and saved me quite a bit of money on auto and home insurance!"
We responded:
"Thank you, Alison, for your wonderful feedback! I'm happy to know that we could assist in answering your questions and help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Tara Grant

Tara Grant

March 6, 2025

5  out of  5
rating by Tara Grant
"Just want to give a shout out to Kressa O’Connor for getting me set up with my insurance at the drop of a hat. She was very friendly and very helpful as well as very professional. It’s been a long time since I’ve been able to find someone I can trust. Thank you so much and I would recommend her from State Farm at anytime."
We responded:
"Thank you, Tara, for your wonderful feedback! I'm delighted to hear that Kressa was able to assist you promptly and professionally. It's fantastic to know you feel confident in her service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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C D

March 3, 2025

5  out of  5
rating by C D
"State Farm has never let me down. I’ve had a couple of claims I had to file and it was a smooth and quick process. Casey Marshburn was great helping me add a vehicle to my policy. I’ve been with State Farm for around 30 years and never been disappointed."
We responded:
"Thank you, C D, for your wonderful feedback! I'm so happy to hear that your experience with filing claims has been smooth and efficient. Casey is indeed a valuable part of our team, and I'm glad they could assist you with your policy. It's fantastic to know you've been with us for around 30 years without disappointment. If you ever need further assistance or have questions, feel free to reach out to our office. We're here to help!"
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Holli Waddell

March 3, 2025

5  out of  5
rating by Holli Waddell
"Amy Sanders helped me get my new car insured today. She took care of all my needs with excellent customer service. Highly recommend."
We responded:
"Thank you, Holli, for your wonderful feedback! I'm happy to hear that Amy provided you with excellent service while getting your new car insured. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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George Cullen

February 28, 2025

5  out of  5
rating by George Cullen
"Kressa O'Connor is terrific, she is so pleasant to speak to and she took care of all my policies."
We responded:
"Thank you, George, for your wonderful feedback! I'm delighted to hear that Kressa made your experience so pleasant and efficiently managed all your policies. We're always here to help with any of your insurance needs, so feel free to reach out anytime!"
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Pat Lawson

February 25, 2025

5  out of  5
rating by Pat Lawson
"Kressa O’Connor made the process of getting my car and home insurance very easy. I highly recommend!"
We responded:
"Thank you, Pat, for your wonderful recommendation! I'm glad to hear that Kressa made the process of getting your insurance easy. Our team is always here to help with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
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Kelly Posey

February 24, 2025

5  out of  5
rating by Kelly Posey
"The best! Amy Sanders and Kressa O'Connor have been super helpful and courteous!"
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm delighted to hear that Amy and Kressa have been so helpful and courteous. It's great to have them as part of our team. If you ever need anything else, feel free to reach out to our office. We're here to help!"