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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Windham

Nathan Windham

January 31, 2026

5  out of  5
rating by Nathan Windham
"Kressa was a huge help in getting my insurance transferred. Very responsive and communicated with me throughout the whole process."
We responded:
"Thank you, Nathan! I'm happy to hear that Kressa was able to assist you with your insurance transfer. Our team is committed to providing responsive and clear communication. If you need anything else, feel free to reach out!"
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Starr Watson

January 30, 2026

5  out of  5
rating by Starr Watson
"My State Farm agency is the 507 Shipyard Blvd office, and my agent is Casey Marshburn who I would like to nominate for Sainthood! I recently had a problem with the credit card company I use for autopay, and their Customer Service had me pulling my hair out. This required multiple phone calls and emails to Casey, as well as two changes to my payment set up. Casey was helpful, supportive, and ha the patience of Job! I unconditionally recommend this office and this rep."
We responded:
"Thank you, Starr, for sharing your experience! I'm delighted to hear that Amy made such a positive impact on your decision. Her professionalism and sense of humor truly shine through, and we're grateful to have her on our team. If you need any further assistance or have questions, please feel free to reach out."
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Kirstin Lunaas

January 21, 2026

5  out of  5
rating by Kirstin Lunaas
"Everyone is always eager to help when I have any questions. Casey has been very helpful with my inquiries about adding a new car to my policy!"
We responded:
"Thank you, Kirstin! I'm happy to hear that our team, especially Casey, has been helpful with your inquiries. We’re committed to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
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Toni Work

December 18, 2025

5  out of  5
rating by Toni Work
"Kressa O’Connor has been wonderful to work with! Always patient, kind and helpful even saving me more money than anticipated with my policy. Highly recommended"
We responded:
"Thank you, Toni! I'm happy to hear that Kressa has been so helpful and kind in assisting you with your policy. It's great to know she exceeded your expectations. If you need anything else, feel free to reach out!"
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Jason Goodwin

December 2, 2025

5  out of  5
rating by Jason Goodwin
"Kressa was wonderful, made the process very easy and fun! Very happy with the quote and she even was able to save me money!"
We responded:
"Thank you, Jason! I'm glad to hear that Kressa made your experience enjoyable and straightforward. It's great to know you're satisfied with the quote and the savings. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Hades Paganism

November 24, 2025

5  out of  5
rating by Hades Paganism
"Kressa O’Connor answers the phone just about every time I call my local state farm office to make my vehicle payment and today Kressa said your payment is for now on 73.97 and that is your big savings reward for being accident free and I told Kressa your the best and made my day and then Kressa wished me a happy Thanksgiving and emailed me my receipt and I wished Kressa O'Connor a happy Thanksgiving too and have a wonderful day. P.S. my local State Farm is very professional and friendly. Sincerely Marty and Christine"
We responded:
"Hey, there! I’m so glad to hear Kressa picked up your call and walked you through the new auto payment amount. It’s wonderful that her update brightened your day and that you both shared warm Thanksgiving wishes. We appreciate you mentioning how helpful and friendly your local office feels, and thank you for touching on your life, property, auto, renters, and general liability coverage."
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Kevin Housand

November 21, 2025

5  out of  5
rating by Kevin Housand
"Very polite and very helpful!! I got a great quote and great results can't beat State farm!!"
We responded:
"Kevin, thank you for your feedback! I'm happy to know you found our service polite and helpful. It's great to hear you received a quote and results that met your expectations. Let us know if there's anything else we can assist you with!"
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Jan Mclean

October 25, 2025

5  out of  5
rating by Jan Mclean
"Kressa is amazing. She gets the job done."
We responded:
"Thank you, Jan! I'm happy to hear that Kressa provided you with such excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
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Kyle Williams

October 24, 2025

5  out of  5
rating by Kyle Williams
"I've never had a bad experience with these guys! If you want the fastest service, the smoothest process, and overall best customer service I've ever had with State Farm, talk to Casey! He is the absolute man and will take care of whatever you need. Thanks again all for such great service to your community."
We responded:
"Thank you, Kyle! I'm really happy to hear that Casey and our team have provided you with such excellent service. We strive to make every interaction smooth and efficient. If there's anything else we can do for you, just let us know!"
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Tanner Briggs

October 23, 2025

5  out of  5
rating by Tanner Briggs
"I was moving from CO to NC and Casey was able to help me out and get everything sorted out for me in no time. Highly recommend"
We responded:
"Thank you, Tanner! I'm happy to hear that Casey was able to assist you with your move from CO to NC so efficiently. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Lenny Cowen

October 22, 2025

5  out of  5
rating by Lenny Cowen
"Kressa o Connor is a outstanding agent simply the best and she works for a outstanding agency and a great insurer so if you need insurance please give them a call"
We responded:
"Thank you, Lenny! I'm happy to hear that Kressa provided you with such excellent service. Our team is dedicated to offering the best support and coverage for our customers. If you ever need anything else, feel free to reach out!"
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Melissa Game Shipley

October 22, 2025

5  out of  5
rating by Melissa Game Shipley
"I ran into some issues and was about to change agents when Nathan took over our account. He has been extremely thorough and responsive. Very thankful for the assistance that he has provided in getting our policies updated and squared away."
We responded:
"Melissa, thank you for your feedback! I'm happy to hear that Nathan was able to assist you effectively and ensure your policies were updated smoothly. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Ro M

October 6, 2025

5  out of  5
rating by Ro M
"Thank you to Amy, at my State Farm insurance, for resolving my issue with my insurance coverage! It was done quickly and professionally."
We responded:
"Ro M, thank you for your feedback! I'm happy to hear that Amy was able to assist you quickly and professionally with your insurance coverage. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Apollo Arcanum

September 22, 2025

5  out of  5
rating by Apollo Arcanum
"Casey was great helped me quickly and efficiently."
We responded:
"Apollo, thank you for your feedback! I'm glad to hear Casey was able to assist you quickly and efficiently. We appreciate your support and look forward to helping you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Barbara Weaver

September 18, 2025

5  out of  5
rating by Barbara Weaver
"Tripp Wells has been so incredibly helpful and patient and kind throughout our dealing with a Traditional IRA left by my sister at her death. We know nothing in regard to all that’s required to complete the process, and have had to contact him numerous times. He’s gone out of his way and handled things for us that were not in his job description I’m certain, but he did those things out of the goodness of his heart. He’s just been remarkable! I could never thank him enough! ⭐️ ⭐️⭐️⭐️⭐️ PLUS"
We responded:
"Thank you, Barbara, for sharing your experience! I'm so happy to hear that Tripp has been such a great help to you during this challenging time. His dedication and kindness truly make a difference, and I'm glad he could support you with the IRA process. If there's anything else you need, feel free to reach out!"
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Alissa Welch

September 16, 2025

5  out of  5
rating by Alissa Welch
"I must say that this agency has definitely been helpful since I switched back to them. While talking on the phone with Mr. Sean, he didn't just go over Life Insurance with me, he went into full detail about the possibilities that could happen and how the policy will help out in any situation. Not only did he do that, he also wasn't pressuring me to sign up for the policy, Mr. Sean instead mentioned that I can think about it, and if I had any more questions I could reach out. The main things I like about this place, is not feeling pressured into signing up for policies, go into full detail (very knowledgeable) about the policies and answer any questions you have, and they call you beforehand to set up an appointment to have the call so you're not caught off guard."
We responded:
"Thank you for your review, Alissa! I'm happy to hear that Casey was able to assist you with your insurance. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Eleanor Pait

Eleanor Pait

September 16, 2025

5  out of  5
rating by Eleanor Pait
"This 5 star review is specifically for Amy! I could bore you to tears with the saga that got me to Amy but to summarize- I needed documentation that on one specific day in February, 3 years ago, the state of Virginia needed proof that I was still insured after I moved and transferred my policy to NC. I only found out I needed this because I tried to go get my license renewed and I was told I had to simply make a quick call...5 months later (and many many things happening outside of this) we finally meet Amy. On this particular morning I had spoken to the Virginia State Farm office, the North Carolina State Farm office and was finally sent to this angel. I explained to her what was going on plus what I thought might be blocking other agents from finding the exact thing I needed. BTW, they were all also lovely to work with, no complaints, but Amy wins. Between my clues and her talent she found it! She sent it over to me and I got the rest resolved. May her magic carry on with me to the DMV later to finally get this license taken care of lol. Jonathan Calhoun, give Amy a raise and a month paid vacation because she is literally making me want to come back to State Farm as a client just because of how calm to speak with, quick to listen, and determined to find the answer to my problem Amy was. Thank you so much, Amy!!!"
We responded:
"Eleanor, thank you for sharing your experience! I'm so happy to hear that Amy was able to assist you with such dedication and skill. It's wonderful to know she made a positive impact on your situation. I'll be sure to pass along your kind words to her. If there's anything else you need, feel free to reach out!"
Profile photo of Trey Armstrong

Trey Armstrong

September 16, 2025

5  out of  5
rating by Trey Armstrong
"Being self employed I realized I needed to start my IRA but wanted to be sure I was doing the right things. Tripp took great care of me and showed me a detailed analysis of potential and very possible projections to include different avenues to reach them. He also included what it would look like after I retire and begin to use these funds. These things can be confusing, but after speaking with him and his ability to turn difficult things into something I can easily understand I feel extremely comfortable and know he has my best interest in mind. I highly recommend for the same experience."
We responded:
"Thank you, Trey, for sharing your experience! I'm happy to hear that Tripp was able to provide you with a clear and detailed analysis for your IRA. It's great to know you feel comfortable and confident with the guidance you received. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
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Kara Blanchard

September 11, 2025

5  out of  5
rating by Kara Blanchard
"Casey was super helpful!! We just moved here from WA State and have been with State Farm for over 30 years so it was awesome to feel taken care of here in NC like we've always been!"
We responded:
"Thank you, Kara! I'm happy to hear that Casey was able to assist you and make your transition to NC smooth. It's wonderful to know you felt well taken care of. We're here for any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Brandon Cox

Brandon Cox

September 9, 2025

5  out of  5
rating by Brandon Cox
"Sean Hunt was very helpful getting me set up with a life insurance policy that suits my needs!"
We responded:
"Thank you, Brandon! I'm happy to hear that Sean was able to assist you in finding a life insurance policy that fits your needs. Our team is dedicated to providing personalized service, and it's great to know Sean delivered that for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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JoAnn Caruso

September 3, 2025

5  out of  5
rating by JoAnn Caruso
"I had recently moved to NC and the agent , Cressa, helped me daily until I received the coverage I needed. She was always available and did research on my behalf."
We responded:
"JoAnn, thank you for sharing your experience! I'm happy to hear that Cressa was able to assist you with your insurance needs during your move to NC. Our team is dedicated to providing personalized support, and it's great to know Cressa was there for you every step of the way. If you need anything else, feel free to reach out!"
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Louie Warren

August 27, 2025

5  out of  5
rating by Louie Warren
"Sean Hunt was very professional and willing to answer any questions that I had with HO and Wind & Hail coverage. I would definitely recommend Sean Hunt with Jonathan Calhoun’s State Farm agency."
We responded:
"Thank you, Louie! I'm happy to hear that Sean provided you with the professional assistance you needed for your coverage questions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sam Penry

August 26, 2025

5  out of  5
rating by Sam Penry
"I am James Pfaff at 339 Habersham Ave, Rocky Point, NC Kressa O'Donnell is magical. We bought a new house and ended up with a company set up by my realtor. A mess. She got us out of it, added essential coverages, and still save us bunch of $$$."
We responded:
"Thank you, James, for sharing your experience! I'm happy to hear that Kressa was able to assist you with your insurance needs and save you money. We appreciate your trust and are here to help with anything else you might need. Let us know if there's anything more we can do for you!"
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John Cox

August 20, 2025

5  out of  5
rating by John Cox
"Sean was very thorough and easy to deal with, was able to give good insights and a good counter perspective to give a complete overview on the situation."
We responded:
"Thank you for your review, John! I'm happy to hear that Sean provided thorough insights and a balanced perspective. Our team is dedicated to delivering comprehensive service. If you need anything else, feel free to reach out!"
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Ann Mason

August 14, 2025

5  out of  5
rating by Ann Mason
"Kressa O'Connor took great care of me and had impeccable service."
We responded:
"Thank you, Ann! I'm happy to hear that Kressa provided you with such excellent service. Our team is dedicated to offering the best care possible. If you need anything else, feel free to reach out!"